Privacy Policy & Cookies
Sparkly Hearts Foundation is committed to protecting and respecting your privacy.
This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting  you are accepting and consenting to the practices described in this policy.
We will collect and process information you give us. The information you give us may include your name, address, e-mail address, IP address, phone number, personal description, photographs and  information shared over the telephone and via the website.
We only use information provided  for the purposes of counselling , training, and monitoring or evaluating the services we provide. We will not pass on your details to anyone else without your express permission, however, we reserve our right to contact emergency services or another  healthcare professional in circumstances where there are strong concerns over welfare.
Transcripts of conversations and your personal information will be stored for training and security purposes. Any information held by us will be shared only in the following circumstances:
a) your consent is provided;
b) if it is required by law; or
c) there are genuine concerns over your safety and well being (or that of another).
All information you provide to us is stored on our secure servers. At present, we do NOT transfer nor store your personal information outside the European Economic Area (“EEA”). You consent to us transferring your information to countries or jurisdictions which may not provide the same level of data protection as the EEA. If we chose to do so in the future, we will update this Policy and we will comply fully with our legal obligations as a data controller and take all steps necessary to ensure that your personal information is treated securely and in accordance with legislation.
Any information provided by you will be held in the strictest confidence and no information will be shared with third parties for the purpose of marketing.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
A “cookie” is a small text file that is placed on a website user’s computer hard drive by a website. There are several types of cookie. The types of cookie we use are “session cookies”, which keep track of information you have entered or looked at as you travel from page to page within the Website. These cookies have a short lifetime and expire within a short time of you leaving the Website. We do not use other types of cookie that track your internet activity after leaving the Website.
We use cookies to tell whether you have logged in to the Website, to see how you are viewing the Website and how you navigate around the Website, and to assist us in providing the services we offer.
Internet browsers normally accept cookies by default. However, it is possible to set an internet browser to reject cookies.
If you do not consent to our use of cookies, you must not use the website.